Cookie Policy

2. What Are Cookies

A cookie is a small text file that is placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owner.

Cookies may be set by the website you are visiting (first-party cookies) or by third-party services embedded on that website (third-party cookies). They may be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them).

Some technologies serve similar purposes to cookies but do not necessarily place a file on your device. These include tracking pixels, web beacons, and browser storage. References to “cookies” in this Policy include these similar technologies where relevant.

3. Types of Cookies We Use

Our website uses the following categories of cookies:

• Strictly necessary cookies: required for the website to function correctly. These enable core features such as page navigation, form submission security, and access to secure areas. They cannot be disabled through our cookie controls, though you can block them at browser level (this may prevent parts of the website from working).
• Analytics cookies: used to collect anonymous information about how visitors use our website, including which pages are visited most often and how visitors navigate the site. These cookies are only set with your consent.
• Functional and marketing cookies: used to remember choices you make, track engagement with our marketing communications, and provide enhanced features. These cookies are only set with your consent.

4. Specific Cookies and Tracking Technologies Used

The following third-party services set cookies or use tracking technologies on our website:

4.1 Google Analytics (Third-Party / Analytics)

Google Analytics 4 is used to collect anonymous information about visitor interactions with our website, including page views, session duration, and traffic sources. This helps us understand how our website is used and improve its content and functionality.
Purpose: Website analytics and performance measurement
Data collected: Anonymised visitor interaction data, including IP address (truncated), device type, browser, and page views
Retention: 1 minute to 2 years, depending on the specific cookie
Consent required: Yes
More information: policies.google.com/privacy

4.2 Brevo (Third-Party / Marketing and Functional)

Brevo is our email marketing platform. Where you have interacted with our email campaigns or subscribed to our marketing communications, Brevo may set cookies to track engagement and link website activity to your marketing profile.
Purpose: Newsletter and marketing engagement tracking
Data collected: Visitor identifier and page views following email campaign clicks
Retention: Up to 1 year
Consent required: Yes
More information: brevo.com/legal/privacypolicy

4.3 Cloudflare Turnstile (Third-Party / Functional and Security)

Cloudflare Turnstile is used on our website forms to prevent automated spam submissions. It provides a privacy-friendly alternative to traditional CAPTCHA challenges, verifying that form submissions come from legitimate users rather than bots.
Purpose: Form spam prevention and website security
Data collected: Visitor interaction signals used to distinguish humans from bots
Retention: Session-based
Consent required: No (strictly necessary for form security)
More information: cloudflare.com/privacypolicy

4.4 Microsoft Clarity (Third-Party / Analytics)

Microsoft Clarity is a session-recording and heatmapping tool that records how visitors interact with our website — including mouse movements, clicks, scrolls, and page navigation — to help us understand user behaviour and improve the site’s content and usability.
Purpose: Website session analytics, heatmapping and behavioural insight
Data collected: Visitor interaction data including mouse movements, clicks, scrolls, page navigation, and device and browser information
Retention: Up to 1 year
Consent required: Yes
More information: microsoft.com/privacy

5. How to Manage Your Cookie Preferences

When you first visit our website, a cookie consent banner will appear asking whether you accept our use of non-essential cookies. You can accept all cookies, reject all non-essential cookies, or manage your preferences in detail.

You may change your cookie preferences at any time by:

• Clicking the cookie settings link in the footer of our website to reopen the consent controls
• Adjusting the cookie settings in your browser to block or delete cookies. Instructions for the most common browsers are available at:
  • Chrome: support.google.com/chrome
  • Firefox: support.mozilla.org
  • Safari: support.apple.com
  • Edge: support.microsoft.com

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

6. Third-Party Cookies and International Transfers

Where third-party providers set cookies through our website, those providers act as independent data controllers or joint controllers for that data. Their processing is governed by their own privacy policies, which are linked in Section 4.

Some third-party providers process data outside the United Kingdom. Where this occurs, transfers are protected by appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved for UK transfers
• Participation in the EU-US Data Privacy Framework (for US-based providers)

Details of international transfers are set out in our Privacy Notice.

7. Your Rights

Where cookies collect personal data, you have the same rights under UK GDPR as set out in Section 10 of our Privacy Notice, including the right of access, rectification, erasure, and objection.

To exercise any of these rights, please contact Carl Redding at privacy@scaffoldfinance.co.uk.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable law, or our data processing practices. Material changes will be published on our website with an updated effective date. We recommend checking this Policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Policy, please contact:

Carl Redding
privacy@scaffoldfinance.co.uk
01494 321688

If you are dissatisfied with our response to a cookie or privacy concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Telephone: 0303 123 1113
• Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF